Meet Larry. Meet Mike.
We're two super friendly guys who love to say “No!”
“No!” to used auto parts with subtle cracks and defects.
“No!” to shoddy customer service.
“No!” to customer warranties with unacceptable fine print.
“No!” to anyone who works for us who absolutely refuses to treat you like A KING.
That's why we've completely re-vamped and re-branded Trusted Auto Parts….with a simple mission.
To “over deliver” in every conceivable way we can think of, and then go back to see if we can improve on those standards even more.
In sum, we want Trusted Auto Parts to become your one-stop ALL-IN-ONE SHOP for used auto parts. A pioneer that can provide you with top quality first-rate used OEM automobile parts, accessories, and top notch service each and every time. A place where you can feel confident that you, the customer, is “always right” and expect to be treated like a KING (even if we don't look happy when we're frequently saying “No!”)
Our professional customer support and sales divisions have gone out of their ways to serve thousands of satisfied customers to date. We're proud to say we stand unique in offering one-on-one personal free consultations, and supplying lightning-quick responses. We've made a commitment to express ship your order direct to your home, business, or mechanic in ways that can ensure you'll experience as little down time as possible. And for you total convenience, we've committed to stay open 363 days a year (with the lone exceptions being Christmas and 4th of July in observance of God and Country.)
We've also committed to ensure we'll always offer you the very best parts at the most affordable prices. Anywhere. In fact, if you find an identical part advertised online at a lower price by any of our competitors, just let us know, and once confirmed, we'll MATCH THAT PRICE...and discount it by $1! What's more, we're always here to consult with you about future orders you may anticipate so that we can ensure in advance that we'll have what you need, in stock, when you need it. If you wish, we can even contact you by email to ensure you're kept updated about that request you shared with us, to ensure we're staying ahead of the curve.
In sum, we pride ourselves in providing old-fashioned service that's truly personalized to EARN your business, and we do it without the typical annoying 9-5 mentality so many of our competitors so often seem to embrace. We live by our values and commitment to hard work, quality service, superior fulfillment, and constantly seeking to exceed your expectations to ensure we're not just doing our jobs, but setting a benchmark for our competitors to follow. We're headquartered in Austin, Texas, so that means we're friendly people by nature, and proud to say we're continuing to make new friends far and wide every day. So go ahead. Give us a call! We guarantee you won't find anyone more dedicated to your total customer satisfaction than we are.
- o Find the RIGHT parts you need NOW (we're always here to consult about your needs)
- o Find TOP name brands at the LOWEST possible prices
- o Find EVERY DAY low prices GUARANTEED
- o “If we don't have it...we'll tell you where to GET IT.”